Distribution System Layout and Infrastructure
- •Layout showing locations of pumping stations, storage tanks, mains, hydrants, isolation valves, flushing valves, standpipes, and public taps
- •Water mains information: locations, sizes, lengths, depths, and types of materials used
- •Special protections where water main crosses roads, bridges, railways, river crossings, or wetlands
- •Descriptions and specific designs of pumping stations and storage tanks
- •Storage tank capacities and specifications
Distribution System Pressure and Design
- •Report with design information demonstrating minimum pressure of two (2) bars throughout distribution system at all times
- •Distribution pressure specifications and maintenance plans
Water Quality Monitoring Plan
- •Description of methods to comply with standards and regulations
- •Locations of sampling points throughout distribution system
- •Frequency of sampling at each point
- •Types of analyses to be run on samples
- •Personnel qualifications for sample collection (certified water system personnel, certified laboratory)
- •Training programs for monitoring personnel
Water System Operations Plan
- •Leakage detection and repair procedures
- •Routine maintenance schedules and procedures
- •Network monitoring and control systems
Disaster and Emergency Response Plan
- •Notification procedures to Commission
- •Notification procedures to consumers
- •Actions to be taken in event of emergency (earthquake, water supply disruption, power outage, contamination incident)
Customer Services
- •Service hours per day
- •Strategies to handle complaints raised by consumers
- •Response time to address complaints
Commercial and Financial Information
- •Asset register including status and condition of assets
- •Financial statements (profit & loss, cash flow statement, and balance sheet) for previous three (3) years
- •Expenses breakdown: wages and salaries, royalty fees, operation and maintenance cost, depreciation, other financial expenses
Environmental Compliance
- •Environmental Impact Assessment demonstrating compliance with EPA environmental standards
Contractors Obligations and Capacity
- •Demonstration that supplier can provide customers with drinking water of impeccable quality in sufficient quantity at proper supply pressure
- •Water Supply concept and strategy
- •Operation and Maintenance strategy and rehabilitation concept
- •Planning, construction, operation and maintenance of facilities with documentation
- •Monitoring of water protection areas and untreated water quality
- •Provision of water and resource management procedures
- •Risk analysis and assessment procedures
- •Specification of monitoring strategies and control measures
- •Operation and maintenance of technical equipment
- •Organization and implementation of standby emergency service
- •Occupational safety and health protection
- •Acquisition and administration of real estate property rights
- •Selection and monitoring of service providers
- •Customer service policies and procedures
- •Contractual and legal matters about water rights
Personnel Qualification Requirements
- •Employees must show adequate qualification for respective activities
- •Compliance with respective qualification requirements must be ensured prior to task assignment
- •Advanced and further training targets for personnel